FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

mac doesnt see y-cam
Goto page 1, 2  Next
 
Post new topic   Reply to topic    The IP CCTV and Security Camera Forum Forum Index -> Troubleshooting
View previous topic :: View next topic  
Author Message
banana
IP Camera Newbie


Joined: 27 Dec 2009
Posts: 12
Location: VA, USA

PostPosted: Sun Dec 27, 2009 2:59 am    Post subject: mac doesnt see y-cam Reply with quote

on a Mac OS 10.5.8, using an airport extreme. I'm running the Mac software from the y-cam site and I get the y-cam set-up v 1.1 window (model/name/location/ip address/mac address) but the camera isn't there to high light. My security is set for "Allow all incoming connections". I have the camera plugged into the airport and have also plugged it into the computer directly with still no camera showing up. The LED does change from green to orange (maybe red?) and I've tried two different network cables.
Back to top
View user's profile Send private message
hyperdrinky
IP Camera Expert


Joined: 04 May 2007
Posts: 352

PostPosted: Mon Jan 04, 2010 1:37 pm    Post subject: Reply with quote

I would try connecting your camera directly to your Mac using an Ethernet crossover cable. This will eliminate any possible network issues.

Hyperdrinky
Back to top
View user's profile Send private message Visit poster's website
banana
IP Camera Newbie


Joined: 27 Dec 2009
Posts: 12
Location: VA, USA

PostPosted: Mon Jan 04, 2010 3:00 pm    Post subject: Reply with quote

I thought the new software skipped the need for a crossover cable. where do I get a crossover cable?
Back to top
View user's profile Send private message
hyperdrinky
IP Camera Expert


Joined: 04 May 2007
Posts: 352

PostPosted: Mon Jan 04, 2010 3:05 pm    Post subject: Reply with quote

Did you try with an Ethernet and an Ethernet crossover? They are two different cables. If you use an Ethernet cable you need to have something like a switch or a router (ie your airport) in between whereas an Ethernet crossover connects directly between the camera and the Mac.

If you have done, I would try the camera from a different computer (if you have one available) in case there are any firewall or computer based issues.

Hyperdrinky
Back to top
View user's profile Send private message Visit poster's website
banana
IP Camera Newbie


Joined: 27 Dec 2009
Posts: 12
Location: VA, USA

PostPosted: Mon Jan 04, 2010 5:46 pm    Post subject: Reply with quote

ah, I tried to connect directly using an ethernet. A friend at work is making me a ethernet crossover cable. Hopefully I'll be able to try again tonight.
Back to top
View user's profile Send private message
banana
IP Camera Newbie


Joined: 27 Dec 2009
Posts: 12
Location: VA, USA

PostPosted: Thu Jan 07, 2010 12:26 am    Post subject: Reply with quote

I hooked it up directly to my computer with a ethernet crossover cable, but it still does not see the camera
Back to top
View user's profile Send private message
hyperdrinky
IP Camera Expert


Joined: 04 May 2007
Posts: 352

PostPosted: Thu Jan 07, 2010 10:20 am    Post subject: Reply with quote

When you connect the camera to your computer directly it will revert to a static IP address of 192.168.1.150. if you change the IP address of your Mac to something like 192.168.1.180 you should be able to see the camera.

When you plug the camera into your Mac, does the light on the front change from green to flashing red?

Hyperdrinky
Back to top
View user's profile Send private message Visit poster's website
banana
IP Camera Newbie


Joined: 27 Dec 2009
Posts: 12
Location: VA, USA

PostPosted: Thu Jan 07, 2010 2:26 pm    Post subject: Reply with quote

yes, the led changes to red. So, I am to change the ip address of my Mac? How do I do that and will it effect anything else?
Back to top
View user's profile Send private message
hyperdrinky
IP Camera Expert


Joined: 04 May 2007
Posts: 352

PostPosted: Thu Jan 07, 2010 2:33 pm    Post subject: Reply with quote

Yes, it will change things but it's only temporary.

What you need to do is change your IP address to be in the same range as the Y-cam. You can then access the camera and change it's IP address to one that will work with your configuration. Once the IP is set on the camera you can revert your Mac back and you should be able to see your camera.

Have a look at the walkthrough at http://www.networkwebcams.com/ip-camera-learning-center/2008/12/16/howto-set-up-your-y-cam-ip-camera-using-a-mac/. Let us know if you run into trouble.

Hyperdrinky
Back to top
View user's profile Send private message Visit poster's website
sjjoseph



Joined: 12 Jan 2010
Posts: 1

PostPosted: Tue Jan 12, 2010 7:00 am    Post subject: Reply with quote

Hi everyone,
I am new to this forum.
I have downloaded the y-cam setup. I am using windows7 operating system.
When i am trying to run setup I am getting error that y-cam is not supported for this version of windows. I searched lot on Google but still no solution.
Can anyone help me out?
Back to top
View user's profile Send private message
hyperdrinky
IP Camera Expert


Joined: 04 May 2007
Posts: 352

PostPosted: Tue Jan 12, 2010 10:07 am    Post subject: Reply with quote

Hi Joseph,

You can still setup your camera in a similar manor to the Mac in the above link. Get a crossover cable and plug the camera directly into your pc. Assign the PC an address such as 192.168.1.110 then open up a web browser and navigate to 192.168.1.150. You can then set up the camera to an IP address visible to your local network. Restore your computer's IP back to the default.

Hyperdrinky
Back to top
View user's profile Send private message Visit poster's website
Twilo123
IP Camera Specialist


Joined: 12 Nov 2008
Posts: 51

PostPosted: Thu Jan 14, 2010 6:57 am    Post subject: Reply with quote

i am surprised it doesn't support dhcp out of the box so people don't have to do that. most people don't have crossover cables laying around...
_________________
______________________
Total Control
Video Surveillance For Mobile Phones
Iphone Zwave Controller
Iphone IR Universal Remote Control
http://www.totalcontrolapp.com/
Back to top
View user's profile Send private message Visit poster's website
nw
Site Admin


Joined: 04 May 2007
Posts: 513
Location: Scotland

PostPosted: Thu Jan 14, 2010 10:17 am    Post subject: Reply with quote

Twilo123 wrote:
i am surprised it doesn't support dhcp out of the box so people don't have to do that. most people don't have crossover cables laying around...


Pretty sure it does...

Not sure if you guys know yet but Y-cam have also released a Mac version of their installation tool.
_________________
Follow us on Twitter! - http://www.twitter.com/networkwebcams
Back to top
View user's profile Send private message Visit poster's website
hyperdrinky
IP Camera Expert


Joined: 04 May 2007
Posts: 352

PostPosted: Thu Jan 14, 2010 10:21 am    Post subject: Reply with quote

The problem with DHCP is that not all routers will tell you the IP address of connected clients. You can check the DHCP pool and make educated guesses about where the camera should be but its all a bit unpredictable.

The safest option is to use a crossover to make sure the camera is on it's default IP address. You can then log in and change the IP to whatever you require.

Hyperdrinky
Back to top
View user's profile Send private message Visit poster's website
banana
IP Camera Newbie


Joined: 27 Dec 2009
Posts: 12
Location: VA, USA

PostPosted: Fri Jan 15, 2010 1:24 pm    Post subject: Reply with quote

twice Ive hit 'obtain an IP address automatically (DHCP)' only to loose all contact with the camera. I then need to re-connect, via crossover, to the laptop and reset everything.

Now my problem is the port forwarding on the airport. Is it true I need enter static IP address for all computers inside my LAN? Is that going effect my wireless printer, my ability to sign on to other networks or if someone wants to connect with my network?

and whoever thought upgrading the firmware should reset EVERYTHING? Look , I need to hook this back up to my computer using a crossover again.
Back to top
View user's profile Send private message
hyperdrinky
IP Camera Expert


Joined: 04 May 2007
Posts: 352

PostPosted: Fri Jan 15, 2010 1:41 pm    Post subject: Reply with quote

Hi Banana,

If you are losing connection whenever you select DHCP I would try setting a static IP address on the camera which will not change. If you are using an Apple airport your IP address should be in the range 10.0.1 range with the router itself being on 10.0.1.1, although I cannot guarantee it. I would try with the following details:

IP: 10.0.1.150
Subnet: 255.255.255.0
default gateway: 10.0.1.1
DNS: 10.0.1.1

You do not need a static address on all items on your network, but I would recommend a one on the camera. You can then port forward to that address. There is a walkthrough which may help you on this at http://portforward.com/english/routers/port_forwarding/Apple/AirPortExtreme/default.htm.

Firmware upgrading, dependent on the version, should not completely reset the camera but may reset some settings (eg the wireless settings).

Hyperdrinky
Back to top
View user's profile Send private message Visit poster's website
banana
IP Camera Newbie


Joined: 27 Dec 2009
Posts: 12
Location: VA, USA

PostPosted: Fri Jan 15, 2010 3:53 pm    Post subject: Reply with quote

somehow I looked this up lastnight on the same site and it lead me to a different set of instructions. Let me give this a try.
Back to top
View user's profile Send private message
banana
IP Camera Newbie


Joined: 27 Dec 2009
Posts: 12
Location: VA, USA

PostPosted: Sat Jan 16, 2010 2:35 pm    Post subject: Reply with quote

here it is, at the bottom of this page,

http://portforward.com/networking/static-Mac10.4.htm

it says "Remember that all of the computers on your network need to be setup like this, and every one of them needs to have a different ip address!!!!"
Back to top
View user's profile Send private message
hyperdrinky
IP Camera Expert


Joined: 04 May 2007
Posts: 352

PostPosted: Thu Jan 21, 2010 10:35 am    Post subject: Reply with quote

Quote:
"Remember that all of the computers on your network need to be setup like this, and every one of them needs to have a different ip address!!!!"


What this means is that in order for all your PCs, Macs, printers to communitcate they need to be within the same range, for example 192.168.0.X will not be able to communicate with 192.168.1.X. This is the reason you cannot communicate with your camera.

Imagine all the devices are on your network with addresses 192.168.0.X and your camera is 192.168.1.X. What you need to do is temporarily change the IP address of your computer from 192.168.0.X to 192.168.1.X. This will prevent your computer from talking to the other devices on your network but will allow it to speak to the camera. You can then log into your camera and give it a 192.168.0.X address to be compatible with the rest of your network. You can then return the computer back to its original settings and everything should communicate correctly.

Hyperdrinky
Back to top
View user's profile Send private message Visit poster's website
david88
IP Camera Newbie


Joined: 27 Jan 2010
Posts: 18
Location: San Francisco, CA

PostPosted: Wed Jan 27, 2010 9:26 pm    Post subject: Reply with quote

It's really annoying when I hear about products that aren't natively compatible with mac osx and windows. What are developers thinking these days when they set their products/services up for compatibility with only one of the two most used operating systems in the industry?

a little side track, but just wanted to get my feelings out there.
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    The IP CCTV and Security Camera Forum Forum Index -> Troubleshooting All times are GMT + 1 Hour
Goto page 1, 2  Next
Page 1 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group